• Individialised disability care and support

Nau Mai - My Place Aotearoa

Taku ihi, taku mana motuhake

(Standing in my own wisdom, in my own mana)

My Place Aotearoa is a newly established provider of individualised and flexible supports to people with disability and their whānau/families with the vision of being fully inclusive. This means working in partnership with people with disability and their whānau/family to live in their own home and to receive supports that meet their individual needs and preferences from people that they choose and trust.

My Place Aotearoa believes that family/whānau are the foundation of communities and can only thrive if they are connected to, are valued by and have a sense of belonging in their own communities. My Place Aotearoa’s name was purposely selected to reflect the very personalised, client-controlled approach: individuals standing in their own power, in their own wisdom.

My Place Aotearoa will support people who have been referred to the Accident Compensation Corporation (ACC) ‘Living my Life’ service in the wider Auckland area, Waikato and the Bay of Plenty. The areas of support that My Place Aotearoa will provide under this service are called ‘Tailored Supports’ and ‘Coaching to Self-Manage’. My Place Aotearoa is committed to work in partnership with each person with disability to plan and receive supports that meet their individual needs and preferences from people that they choose and trust. My Place Aotearoa does not provide any group home, day centre or other congregate care services.

People with disability who are allocated individual funding by the ACC , or from other sources, have a wide range of options as to how they use their funds and how their supports are provided to them.

The individualised arrangements that are most commonly used by people who have control over their own personal budgets are described in the website to help people determine what arrangement might best work for them. What connects all of these arrangements is that the person is always in control of:

  • the supports they receive,
  • when, where and how they receive those supports, and
  • who provides those supports.
  • Naturally, people are free to choose any mix of arrangements that better suits them at any time they wish – and are free to change their minds at any time.

    My Place Aotearoa - Individualised disability support and care for people with disability in New Zealand. Information for the Provider Managed Service at My Place Aotearoa.

    We can do it together...

    (Te Mana Kotahitanga)

    This is called Tailored Supports under the ACC’s Living my Life service. ACC describes this as ‘an episode of delivery support for clients who would benefit from a capability (strengths-based) approach to facilitate increased engagement and participation across all areas of their life, including employment, transitions into adulthood and activities.’

    My Place Aotearoa starts from the position that you and your whānau/family are the experts of your own lives and the solutions that will work for you in your own life and context and that you should be supported to be involved in making decisions. This approach empowers you to have control over your own life, to pursue your own destiny and to celebrate your independence – mana motuhake.

    You may prefer an arrangement where you employ or contract your own support people but have My Place Aotearoa assist you with planning and implementing your supports - as well as managing and administering your funds. Planning and support from My Place Aotearoa will include, among other things:

    • ensuring that you are involved in a meaningful goal setting approach;
    • assisting you to understand and navigate the planning and funding system;
    • providing you with practical support and advice during the planning process;
    • attending any planning meetings with you, if you wish;
    • advising you on recruiting the right support people;
    • providing you with tested advertising and selection resources;
    • providing you with sample employment contracts to engage your support people;
    • supplying you with the basic policies you need to have in place as an employer;
    • offering you access to a pool of pre-screened and available support people when gaps arise in your support arrangements;
    • helping you to become a good employer and build a good support team;
    • assisting you through the planning and review processes;
    • providing advice about building stable support arrangements;
    • remaining available whenever crises and emergencies arise.

    Management and administration from My Place Aotearoa will include:

    • assisting you to meet your legal obligations as an employer;
    • paying your support people;
    • arranging and paying workers' compensation;
    • calculating PAYE tax and Kiwisaver and submitting it to Inland Revenue Department;
    • calculating and paying the ACC levy;
    • preparing and submitting all necessary documentation to IRD;
    • paying your contractors and suppliers;
    • arranging and paying public and product liability insurances;
    • holding and administering your funding;
    • acquitting the funds back to the funding body.

    My Place Aotearoa offers you several ways of engaging your own support people under this arrangement. One way is for My Place Aotearoa to organise for you to be registered with IRD under its own umbrella registration so that you can employ and pay your own support people.

    Another way is for you to engage an independent contractor to provide your supports. The advantages of using independent contractors is that you have fewer legal responsibilities and, while you might not have as much control over who the actual support person will be each time, you retain the flexibility to adjust your support arrangements to suit your changing needs and interests.

    Some people do not want all the hassle of managing their own support people, but they still wish to be the employer. If you would like someone to help you recruit, train and supervise your support people, My Place Aotearoa can advise you on engaging a private co-ordinator to undertake those tasks on your behalf and under your supervision.

    My Place Aotearoa - Individualised disability support and care for people with disability in New Zealand. Information for the support arrangement service offered by to My Place Aotearoa.

    We can do it for you (but not without you)...

    (Kia mau ki tō mana rangatiratanga)

    You may prefer a support arrangement under ACC’s Tailored Supports program that leaves you with the least administrative hassle or legal responsibility. If you prefer this type of arrangement, you can ask My Place Aotearoa to co-ordinate your services and employ support people on your behalf. In other words, My Place Aotearoa:

    • assists you to understand and navigate the planning and funding system;
    • provides you with practical support and advise during the planning process;
    • attends any planning interviews with you, if you wish;
    • designs the support arrangement with and for you;
    • recruits and employs your support people, with you having the final choice;
    • undertakes police checks and reference checks;
    • trains, rosters, supervises and monitors your support people;
    • pays and insures your support people;
    • retains and submits tax and superannuation;
    • submits all necessary documentation to IRD;
    • arranges and pays public and product liability insurances;
    • holds and administers your funding in accordance with your funding plan;
    • acquits the funds back to the funding body;
    • assists you through planning and review processes.

    Each person who chooses this type of arrangement is allocated a My Place Aotearoa Co-ordinator (Pouarahi). Each co-ordinator works with an average of 10-12 people, ensuring that they get to know you well and can remain in close contact. My Place Aotearoa will charge you an additional fee to cover the cost of your Co-ordinator/ Pouarahi.

    There are a number of specific Tailored Supports arrangements from which you can choose, and from which you can also ‘mix and match’. Popular support arrangements that are offered by My Place Aotearoa are described below.

    Homesharer (Te Mana Kainga)

    The Homesharer arrangement appeals to those who feel that the best living arrangement is to move in with a person, couple or family who can provide needed supports. The homesharer is carefully matched to you and your needs and preferences – and their ability to provide a safe, secure, comfortable and welcoming home. Homesharers can be younger parents with one or two of their own children living at home, middle-aged parents whose children have left home, older couples or single people who may be of any age. You may move into the homesharer's home or the homesharer may move into your home.

    Identification and matching of homesharers is a very careful and thorough process, with you at the centre of decision-making at all times: before and after any arrangement has commenced. My Place Aotearoa provides training to homesharers to further ensure they are competent and suitable to have you living with them. Homesharers are visited regularly by the Co-ordinator/Pouarahi to ensure that the arrangement is running smoothly for everybody involved.

    Mentor (Te Mana Tāwharau)

    The Mentor arrangement, as the name suggests, is less about direct support provided at agreed times by a My Place Aotearoa PA/Pouāwhina. It is more about a My Place Aotearoa mentor being there at the right times, and on-call at other times, to help you make better decisions and take the right actions by understanding the consequences of not doing so: such as being unable to remain living in your home. My Place Aotearoa mentors also connect you into your local community, assisting you to develop useful skills and to fulfil valued roles in society.

    Flexible Supports (Te Mana Reo)

    The Flexible Supports arrangement involves a My Place Aotearoa personal assistant or Pouāwhina (personal assistant is our name for support workers because it underlines that fact that you are in control) providing agreed support when, where and how you decide. This support could be in your home, in the community, at a marae, kura, at college or university, in a regular workplace, at a recreation centre, in a gym, at the pool or on holidays.

    My Place Aotearoa - Individualised disability support and care for people with disability in New Zealand. Describing their values and commitment to service.

    Ngā Kāwai ō My Place Aotearoa

    Our Shared Values (Ngā Kāwai Hono)

    what you and My Place Aotearoa jointly believe and commit to achieve...

    • Autonomy - Promotion of independent thought and action through exploring, choosing and creating.
    • Individuality - Acknowledging and respecting our unique needs and desires.
    • Equality - Promotion and protection of equal rights and opportunities for all.
    • Accomplishment - Personal success, growth and fulfilment.
    • Security - Stability of desired lifestyle and confidence about the future.
    • Humanity - Commitment to the well-being of all.

    Our Service Charter (Ngā Kāwai Manaaki)

    how we will work with you

    • Communicate and act in an open, transparent and honest manner;
    • Ensure that you are involved in decisions that may affect the services provided;
    • Treat you with respect and consideration;
    • Be responsible for our actions in relation to decisions that are made together about the supports that will be provided;
    • Provide you with information that will assist you to make the best decisions about your supports;
    • Seek your permission before providing information about you to other people;
    • Keep your personal information secure and confidential;
    • Follow the proper process should you have a complaint or grievance; and
    • Accommodate your diverse needs to ensure cultural obligations are met.

    Key Principles

    • Whakamana – Everyone is valued and has a meaningful place in New Zealand society, irrespective of their disability. They have the same rights and responsibilities as other people to participate in, and contribute to, the life of the community.
    • Mana Motuhake – Individuals and their whānau/family are in the best position to determine their own needs and goals, and to plan for the future. They have the mana to choose the supports they need when, where and how they want this. The lives of individuals and their whānau/family are enhanced when they can determine and control their own supports, to the extent they desire.
    • Pūrotutanga – Individuals have access to timely and accurate information that enables them to make appropriate decisions and gain more control over their lives. Services are transparent, consistent, reliable and specifically tailored to the needs of the individual.
    • Paiheretanga – Binding individuals with the wider community are the foundations of a rich and valued life. It is the most important way of providing friendship, support and a meaningful life. Formal services (disability, health, education, housing, justice, welfare, employment) complement and support the efforts of individuals and the wider community in achieving a good life.

    My Place Aotearoa - Individualised disability support and care for people with disability in New Zealand.

    Board of Directors

    (Ngā Kaitiaki)

    Rangi Pouwhare, Director My Place Aotearoa

    Ms Rangi Pouwhare


    Ms Pouwhare comes from a whānau steeped in tikanga and āhuatanga Māori, based on a strong Tūhoe foundation. Those principles and values have influenced every decision and initiative that Ms Pouwhare has had to make throughout her life. Prior to moving to Western Australia to undertake senior roles in Indigenous health with the Health Department and then disability services with My Place, Ms Pouwhare was a member of the Senior Leadership Team in Te Kete Hauora (Māori Health). In her 11 years with Te Kete Hauora Ms Pouwhare led a number of projects that focused on supporting Māori to participate in the health sector as governors, practitioners and providers. She was the architect of groundbreaking governance training based on Te Ao Māori; drove the establishment of one national rongoā organisation; led complex and highly challenging negotiations for the transfer of contracts from Regional Health Authority to District Health Boards; was instrumental in facilitating hui for the development of the Māori Health Strategy and Action Plan; and successfully promoted the importance of Māori leadership and participation at DHB board elections. Ms Pouwhare subsequently accepted the position of Business Manager with Te Roopu Taurima o Manukau to establish it as a kaupapa Māori service which supported Māori with intellectual disabilities in residential care. This involved transferring individuals from a mainstream service to a kaupapa Māori service. She also formed and supported Te Korowai Aroha (a group of Māori elders to guide and support the first kaupapa Māori residential service for people with intellectual disability in NZ). Outside of her formal roles, Ms Pouwhare chaired the Queen Victoria and St Stephens School Board of Trustees for several years.

    Dr Greg Lewis, Chairman My Place Aotearoa

    Dr Greg Lewis

    B.Psych., M.App.Psych., Ph.D.


    Greg is a clinical and educational psychologist who has supported people with disability in their own homes, their own jobs and the wider community for 40 years. In 1984, as a result of his Master’s research he established Australia’s first open employment service for people with disability and contributed to the establishment of a further 100 such agencies around Australia and across the region. In 1987 he was appointed Director of Country Services with the Western Australian Disability Services Commission of Western Australia. During this time he established Local Area Co-ordination and expanded it across Western Australia over the ensuing seven years. Local area co-ordination, and its variants, now also operates across Australia and in several other countries. In 1987, Greg was the joint winner of the inaugural National Disability Research prize for his pioneering work in open employment for people with intellectual disability and, in 2010, was an inaugural inductee into the Disability Employment Australia Hall of Fame. Greg was formerly National President of the Australasian Society for Intellectual Disability (1995 - 1997) and of National Disability Services (2003 - 2005). He is currently Chairman of My Place WA: an individualised disability support provider that he co-founded in Western Australia in 1996 and which now supports more than 400 people with disability to live in their own homes with the individualised support they need and want.

    Peter Dunn, Director My Place Aotearoa

    Mr Peter Dunn

    Dip.Ed., B.Ed., Grad.Dip.Special Ed.


    Born and educated in Christchurch, Peter arrived in WA in 1978 after teaching in country locations around New Zealand. Peter’s interest in disability was stirred after he commenced as a teacher in a large special education school in Perth. From within the school system, he supported students to have greater opportunities in the local and wider community. In 1985, was promoted to the position of principal at a regional special education school. A key focus of his tenure was to provide support to teachers of students with disability in regular primary and secondary schools to progressively integrate the students with disability attending the special school into their local primary and secondary schools. In 1988, Peter was appointed inaugural Local Area Co-ordinator with the Disability Services Commission to support people with disability and their families living in the Lower Great Southern region of Western Australia. In this newly created position, the forerunner to more than 200 such positions around WA, he pioneered the development and delivery of supports that were individualised and reflective of what people with disability and their families wanted. In 1994, Peter moved back to Perth to manage the expansion of Local Area Co-ordination in the metropolitan area. Two years later, he was appointed inaugural Managing Director of the newly established My Place in Western Australia - a position he held for 13 years. He continues as a Director of My Place and consults to like-minded organisation in Australia and New Zealand.

    Main body content information for employment opportunities at My Place Aotearoa

    Working at My Place Aotearoa

    Whiria he kaha mou, Whiria he kaha tuamanomano mo te whānau

    (Supporting and empowering whānau/families)

    What do I want from work?

    • Do an interesting, responsible & fulfilling job;
    • Be appreciated and rewarded for doing my job well;
    • Be able to balance my work with my family;
    • Be able to balance my work with my lifestyle or my studies;
    • Work with others who are kind, caring and helpful;
    • Get to know someone with a disability and help them to live a richer life;
    • Work for an organisation that really cares about its customers; and
    • Receive a fair wage for the work I do.

    If this works for you, you may want to work for us...

    We are looking for people who would like to move in with a person with a disability in a comfortable, well-located and well-equipped house organised through My Place Aotearoa.

    We are looking for people who would like to have a person with a disability live with them. My Place Aotearoa can meet the cost of any needed modifications, equipment or furniture.

    We are looking for people who would like to spend several hours for one or more days each week, including week-ends, being a companion to a person with a disability as they pursue their own interests in the community.

    We are looking for people who would like to become a mentor to a person with disability to help them make better decisions and take the right actions by understanding the consequences of not doing so. You will also help connect them to their local community, assisting them to develop useful skills and to fulfil valued roles in society.

    What will I be asked to do?

    Your duties as a personal assistant (Pouāwhina) with My Place Aotearoa will vary greatly, depending on the person you are supporting. Some of the more common duties include:

    • Provide support to enable the person to live their chosen lifestyle.
    • Facilitate contact with family, friends and associates.
    • Provide support to assist the person in making informed decisions.
    • Advocate for and with the customer, where appropriate.
    • Assist with self-care, general hygiene and personal presentation.
    • Assist with cooking, washing, ironing, and house cleaning.
    • Assist with shopping for food, clothing and personal items.
    • Encourage independence in daily living activities, where appropriate.
    • Encourage neighbours to get to know and become friends with the person.
    • Assist the person to become an active member of their local community.
    • Assist with transport and accompany the person on outings and activities.
    • Arrange medical appointments and collect prescriptions.
    • Transport the person to and from appointments and attend as required.
    • Monitor the person's general health and well-being.
    • Assist the person to prepare and develop a weekly budget.
    • Assist the person with banking, paying bills and keeping receipts.

    Your job opportunities

    (Ngā Wāhanga Mahi)

    Expression of interest

    If you feel the outlined requirements and duties at My Place Aotearoa are suited to you and would like to express your interest in a future position, please select either OPTION 1 or 2 .

    • OPTION 1

      Our PDF Acrobat expression of interest form is available for download to apply for a position as a personal assistant with My Place Aotearoa.

        PDF Form Download

    • OPTION 2

      To apply online for a position as a personal assistant with My Place Aotearoa. Please use our electronic expression of interest application form.

        Electronic Application Form

    Main body content contact information for My Place Aotearoa.

    Contact Us


    • P.O.Box 109091, Newmarket 1141


    Business Hours

    • Monday - Friday: 9am to 5pm

    Complaints are a gift!

    He taonga te kōrero!

    My Place Aotearoa welcomes feedback about its services: whether they are queries, suggestions, commendations or complaints. Our PDF form is available for download by clicking the button below.

    Main body content information for the Terms and Conditions on the My Place Aotearoa website.

    Terms and Conditions

    Access to and use of www.myplaceaotearoa.nz is provided on these terms and conditions by My Place Aotearoa. By accessing and using the site you agree to abide by these terms and conditions. You may contact us at:

    My Place Aotearoa
    Address: P.O.Box 109091, Newmarket 1141, New Zealand
    e-mail: [email protected]

    Permitted Use

    You must not:

    • use www.myplaceaotearoa.nz for any activities or post or transmit to or via the site any information or materials which breach any regulations, infringe a third party's rights, or are contrary to any relevant standard or codes;
    • use www.myplaceaotearoa.nz in a way or post to or transmit to or via the site any material which interferes with other users or defames, threatens, menaces, offends or restricts any person or which inhibits any other user from using or enjoying www.myplaceaotearoa.nz;
    • use www.myplaceaotearoa.nz to post, upload, email or otherwise transmit any unsolicited or unauthorised advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation or commercial exploitation;
    • use www.myplaceaotearoa.nz to make any fraudulent or speculative enquiries, bookings, reservations or requests;
    • use another's name, username or password without permission;
    • post, or transmit via www.myplaceaotearoa.nz any obscene, indecent, inflammatory or pornographic material or material that could give rise to civil or criminal proceedings;
    • tamper with, hinder the operation of or make unauthorised modifications to www.myplaceaotearoa.nz and
    • knowingly transmit any virus or other disabling feature to www.myplaceaotearoa.nz

    Copyright, Trademark and Intellectual Property Protection

    The material and content provided on the site is for your personal, non-commercial use only, save where expressly provided, and you agree not for yourself or through or by way of assistance to any third party distribute or commercially exploit such material or content. Except as otherwise indicated, all materials on this site, including, but not limited to, photographs, results, other images, illustrations, text, video clips and written and other materials contained in this site are protected by copyrights, trademarks and/or other intellectual property rights owned, or used with permission of their owners by My Place Aotearoa.

    You may make a copy of this content for your personal, non-commercial use only provided that you keep all copyright and other proprietary notices intact, and you agree not to modify, copy, reproduce, republish, upload, post, transmit or distribute by any means or in any manner, any material or information on or downloaded from the site including but not limited to text, graphics, video, messages, code and/or software without our prior written consent. No right, title or interest in any material or software is transferred to you as a result of your use of the site or any such permitted downloading or copying.

    Privacy Protection

    My Place Aotearoa will only use any personal data collected during your use of www.myplaceaotearoa.nz in accordance with the National Privacy Principles established under the Privacy Act 1993 and our own Privacy Policy (available from My Place Aotearoa).

    Disclaimer and Limitation of Liability

    To the extent permitted by law, neither we nor any of our officers, employees, agents or related bodies corporate will be liable in any way (including for negligence) for any loss, damages, costs or expenses suffered by you or claims made against you through use of www.myplaceaotearoa.nz or any failure to provide www.myplaceaotearoa.nz or in connection with any products, services or information supplied, offered to be supplied or advertised via the site.

    My Place Aotearoa cannot guarantee that your use of the site will be free from error and/or uninterrupted. My Place Aotearoa, its officers, employees and representatives exclude, in so far as it is legally possible, all liability and responsibility for any damages including, but not limited to, indirect or consequential damages, damages for loss of opportunity or chance, or any damages whatsoever arising from use or loss of use, data, or profits, whether in an action of contract, negligence or other tortious action, arising out of, or in connection with, any information on the site or the use of the site or any other external website which is linked to myplaceaotearoa.nz


    If, in My Place Aotearoa's reasonable opinion, you breach any of these terms and conditions, we may suspend, terminate or limit your access to myplaceaotearoa.nz effective immediately.


    These terms and conditions are governed by the laws of New Zealand and disputes arising from matters relating to the site shall be exclusively subject to the jurisdiction of the courts of New Zealand.


    If any of these terms and conditions are invalid or unenforceable, they will be struck out and the remaining terms will remain in force. If we do not act in relation to a breach by you of these terms and conditions, this does not waive our right to act with respect to subsequent or similar breaches. In these terms and conditions a reference to 'we/us' means a reference to My Place Aotearoa and a reference to "you" means any person at any time using or accessing the site at www.myplaceaotearoa.nz and includes their successors in title.

    Main body content information for the Privacy Policy on the My Place Aotearoa website.

    Privacy Policy

    Appropriate levels of privacy and confidentiality are maintained in the collection, disclosure and storage of customers’ personal information.

    Policy Statement

    Appropriate levels of privacy and confidentiality are maintained in the collection, disclosure and storage of customers’ personal information.


    My Place Aotearoa will:

    1. Only collect and store information about the customer that is directly relevant to effective service delivery and My Place Aotearoa's duty of care responsibilities.
    2. Advise the customer and their family that My Place Aotearoa needs to record and store information appropriate to the support that My Place Aotearoa provides.
    3. Advise the customer and their family of their right to access the information that My Place Aotearoa keeps regarding the customer.
    4. Direct all requests to access information from customers and/or families to the Managing Director.
    5. Ensure that, when disclosing any personal information to another approved party, only relevant information is disclosed.
    6. Seek the written consent of the customer or family prior to obtaining information from or releasing information or images to any other source.
    7. Ensure that personal information is stored securely.
    8. Ensure that only those My Place Aotearoa employees who have a legitimate need to access the above information will be granted access.
    9. Ensure that My Place Aotearoa holds a customer’s personal information only as long as it is relevant to the delivery of effective services and My Place Aotearoa's duty of care obligations.
    10. Promptly investigate, remedy and document any customer grievance regarding privacy, dignity or confidentiality in accordance with My Place Aotearoa's Policy on Complaints and Disputes.
    11. Ensure that customers’ names or other identifying information is not displayed on whiteboards or notice boards that may be open to view by other customers or the general public.
    12. Periodically review customer files to ensure that personal information contained in them is still relevant.
    13. Ensure that customers and their families or advocates have been provided with an appropriate summary of My Place Aotearoa's Policy on Privacy, Dignity and Confidentiality and are informed that a full copy is available on request.